Content Feed
Subscribe via EmailSince Lotus Symphony 1.0 was released last week, IBM now is offering formal support options for the product:
More details available in the announcement letter.Please note. This is just for the standalone Symphony product. Support for the Symphony editors in Lotus Notes will be covered by your existing Notes support entitlement.IBM Elite Support for IBM Lotus Symphony 1.0
Overview
IBM Elite Support for IBM Lotus Symphony 1.0, a support-only offering, delivers remote technical support. You can purchase this optional support via an annual subscription through Passport Advantage or Passport Advantage Express.
The three core applications making up IBM Lotus Symphony - Lotus Symphony Documents, Lotus Symphony Spreadsheets, and Lotus Symphony Presentations - are designed to handle most office productivity tasks that workers typically perform. Lotus Symphony applications support the Open Document Format (ODF) standard, which helps free users from proprietary file formats and expensive software licensing and upgrade agreements.
IBM Lotus Symphony gives users the freedom to create and share information, as well as assemble composite applications that link to business processes. Companies can integrate IBM Lotus Symphony tools into their custom applications and easily connect to a myriad of data sources to create composite applications. These rich applications enable users to work in a single view, and present data from multiple sources instantly.
IBM Lotus Symphony is a suite of office productivity tools that can be downloaded, installed, and used at no charge.
At a glance
IBM Elite Support for IBM Lotus Symphony 1.0 delivers the following benefits:
- Consistent level of support: IBM Elite Support for Lotus Symphony provides a level of support consistent with that used by other staffs equipped with IBM products including phone support and electronic support.
- Direct response to the customer: An IBM support technician will respond within two business hours.
- Unlimited support: There is no limit to the number of technical support incidents you can report through remote assistance.
Planned availability dates:
June 3, 2008 (IBM Elite Support)
Comments
IBM 7#3T SUPpROT FOR IBM LOTUAZ SYMPJONY 1!!!!!!!!!!!!!!!!!!!!!!! THEIR UIS A RATIO DOONNT RIPE ME OFf!!!!!!!!!!!!!!!!11~~ LOLOLOLOLOLOL!!!!!!!!!!!!!!!!!!!~~~ oi own j00~ 0
OVERVIE\/\/
IBM 733T SUpPROT FRO IBM lOTUS SYMPHONY l!!!!!!!!!!!11~~~~~ OLLOLOLOLOLOLOL!!!!!!!!!!!!1 0, as upprot-only fofra1|\|G, deliverx remmote techNical supp0rt!!!!!!!1 coome to my ftp!!!!!!~ YOU CAN PURCHASE THIS OPTIOANL SUPPORT VIA AN ANNUAL SUBSCrIPOTINO THROuGH PASSPORT ADVANTAGE RO PASDSPROT DAVANTAGE ExPRESS!!!!!!!!!!!!!!!!!!!!!!11~~~~
Teh thred core applicaTionz making up ibm lotus symphony - lotuss ymphOny documentz, lotus smyphony spreasdsheerz, and lotus symphony pReasenatrionS -r fesigned to handle most office productovity tasks taht Workers typical7y parform lOtiuz symphony applications uspport the op3n document formAt (odf) sstndard, whihc helpz gree userz from propreitary f1Le fromatd adn expensive warez lice|\|sing and upgrade agreemetns!!!!!111
ibm lotus symphony gives Usarz the gfreedom to creat3 an shar inforMaTio|\| as well as 4ssewmble compoasite 4pp71cat1ons that link to business proc3sss~~~~ compaenzi can integrate ibm lotus symphon yto0lz itno trheir custom apPLicatinoz and eAsliy conneCt to a myriad of d4at sources to creatrre composite appl1cationz,,, tehsE rich applications enable uasars to \\\\////\\\\////ork ni a single veiw, and preasent data from mu7tiple sourves instantly!!!!!!!!!!!!!!!!!!!1 comd to my ftP
ibm loTus symphony i sa suite of office prodUctivity tools thzt caN be downloaded, oinstalled, and used 4tno charge!!!!!!!!!!!!1
at a glandd
ibm 733t suppRto fro ibm ltouz symphony 1!!!!!111~~~~~~ LOLOLOO!!!!!!!!!!111 I 1;l AHX0R cause you suck!!!!!!!!!!!!!!!!!!!!!!!!111 0 delivertz thhe followIng benefis:
* conistent l3vel of support: ibm 733t supprot for lotuz symphony porov1des a level of spport c0nsisten twith rthat uesd by oth3 stAffs equipped witj 1bm oproducts inclUding phone support and electronic supprot
* dierct respo|\|sr t0 tehj customar: an ibm supprot techniican qwill rtespond wiythhin wto businesz hourz...
* UNLIMITED SUPPROT: THER3 S IN0 KLIMIT TO THe NUMBER OF TECHNICaL SUPPORT INCIDNETS U CAN REPORT THORUgH ERMOTE ASSISTANCE!!!!!!!!!!!!!!!!!!11
pl4nne davailABility dsatyes:
juyne 3, 2008 (ibm 733t suppoRt)
mroe detai7s avai7able In the annuoncement l3tter!!!!!!!!!!!!!!!!!!!!!!11~ plz note!!!!!!!!!!!!!!!!!!!!!!!111~~ THIS ISJ UST FOR TEH STANDSALONeSYMPHO|\|Y PR0DUCT!!!!!!!111~ supprot fro teh sYmpHony ediotrs ni l0Tus noets Will e co\/eerd by yoR existi|\|g notes suprot entitlmeent